SERVICE AREA

As part of your service contract we carry out routine maintenance and cleaning of your vending machines to keep everything working as it should. But on those rare occasions when something does go wrong, our experienced on-site engineers are here to help.

 We operate a fully automated hi-tech management system that logs your request for a call out and tracks it until it is fully resolved.

Our computer software enables us to make direct contact with the engineer so that initial contact with you is swift and personal.

If a call out is required, our Helpdesk will register your request and possible help with a telephone fix; otherwise the call may be passed to one of our experienced team of engineers available, who will be directed to respond within the wide range of service response times available to suit your business needs.

All faults are logged and data stored on our system, enabling us to monitor faults and be proactive in maintaining the vending machines and resolve any issues in the fastest possible time.  

If you need vending machine support call us on 08454 133 033 or log your request below and we will be in touch shortly